Franchise Success Manager
Full Time • Taziki's Restaurant Support Center
- Flexible schedule!
- Great bonus program!
- FREE discounted Meals!
- Paid Time off!
- Great environment!
We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Experience is great, but not required - we can teach you everything you need!
WHAT YOUR TEAMMATES SAY
“I enjoyed working at Taziki's. I was friends with all of my co-workers so it felt like a family! I had good pay and great hours! I enjoyed learning how to do a lot of things in the kitchen!”
“It has been by far my favorite job. I love the brand and what Taziki's stands for. The food is all fresh every day, everything is made that morning.”
In order to be eligible for an interview, in addition to completing an application, please complete the survey linked below:
https://go.cultureindex.com/p/iNKt3s1Z3T6hFimO
YOUR ROLE AS A TAZIKI’S FRANCHISE SUCCESS MANAGER:
- Successfully complete 400 hours of our Management Training Program
- Evaluate how each restaurant is performing by comparing data and provide specific direction to improve necessary areas
- Conduct quarterly business reviews with franchisees and the executive leadership team to see growth potential and areas of opportunity
- Provide guidance to franchisees to help grow their business
- Build store relations by visiting all assigned restaurants at least quarterly
- Communicate with all franchisees via voicemail, e-mail, territory meetings, individual meetings and written communications
- Use those forms of communication with the franchisees to build relationships in order to be recognized as an asset to the business by conducting business reviews, evaluating performance trends and examining store profitability to determine priorities and the most effective approve with franchisees
- Reinforce brand and quality standards based on results of TSAs through collaboration with assigned Standards & Brand Coaches
- Work with franchisees on timely resolution of compliance issues and foster a culture of accountability and proactivity
- Liaise with franchisees and marketing to maintain suitable local marketing initiatives
- Coordinate with the training team on field training initiatives
- Assist with new store setup and organization of grand opening procedures as needed
- Build and maintain positive working relationships with all stakeholders (corporate team, franchisees and vendors)
- Maintain and promote a positive brand image based on our Mission Statement, Core Values and Company Objectives
- Follow company policies, uphold professional standards and perform all work in a manner respectful of others
- Provide leadership and operational solutions at a strategic level during visits and meetings
THE IDEAL FRANCHISEE SUCCESS MANAGER:
- Must be at least 21 years of age
- 5 years minimum of restaurant or retail multi-unit experience required
- Must hold and maintain a valid Food Manager's Certification for food safety
- Must have and maintain a valid driver's license and maintain a clean driving record as outlined in Taziki’s Standard Driver's Policy and have reliable transportation
- No more than 2 jobs in the previous 5 years
- Proficient Excel, Google Suite, and computer literacy skills
- Expert knowledge of Profit and Loss statements
- Knowledge of franchise principles and business operations
- Experience working with franchisees or in a franchised organization
- Ability and willingness to travel per the role’s expectations
- Adhering to all company policies and procedures
YOUR WORKING CONDITIONS/HOURS:
● Flexible schedule
● Occasional nights and weekends for events
● Typically 45-50 hours per week
● Travel is required
YOUR PHYSICAL REQUIREMENTS:
(with or without a reasonable accommodation)
● Sit
● Walk
● Standing
● Carrying/ Lifting
Taziki’s is an Equal Opportunity Employer
Compensation: $80,000.00 - $100,000.00 per year
Taziki's Café is a fast-casual restaurant brand with 94 locations in 17 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines modern Mediterranean fare with meaningful human connection. We are a family of big-hearted foodies committed to making an impact in our communities!
We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Experience is great, but not required - we can teach you everything you need!
Our Values are at the heart of all we do.
Create CONNECTION: Be Caring & Engaging
Embrace CHALLENGE: Be Passionate & Urgent
Foster COLLABORATION: Be Respectful & Responsible
Prioritize DETAILS: Be Teachable & Disciplined
Stay FRESH: Be Intentional & Innovative
Taziki's Cafe is an Equal Opportunity Employer.
(if you already have a resume on Indeed)
Or apply here.
Medical, Dental, Vision, and Disability Insurance options for eligible employees
**available at participating locations**
401k Savings Program with Employer Matching for eligible employees
**available at participating locations**
Paid Time Off for full-time eligible employees
**available at participating locations**
Free delicious (and healthy!) meals on every shift worked
Employees can also enjoy a 20% off discount when dining in with friends & family
**available at participating locations**
Quarterly Bonus Program for Management
**available at participating locations**
Career Path to Local Ownership
Taziki's has many stories of individuals working their way from an hourly team member through management to an Operating Partner of their own store(s). Start your business ownership dream with us!
Employee Referral Program
Earn money when you refer friends & family for hourly or management positions and they meet the eligibility requirements!
**available at participating locations**